Location: Monrovia, CA
Review Date: April 30, 2013
Customer Review: I’ll start by saying I wouldn’t hesitate calling on these guys again or referring them to friends. The whole experience was very pleasant.
Unfortunately, I was caught in the uncomfortable position of being the middle-man between my landlord and the plumbing company. We had a water main leak at the side of our house that we just recently discovered but that had gotten progressively worse over the past few days. My landlord told me to call a plumber out and she would reimburse me for the repairs. I called up Western Rooter & Plumbing after doing a Yelp search and reading several positive reviews. Within an hour of calling, a technician named Manny arrived at the house. He found the source of the leak within about 30 minutes and presented an estimate, which I thought was very reasonable.
Just to be on the safe side, I thought I had better call my landlord and get her approval prior to proceeding with the repair. At this point, of course, she wanted to shop around. Manny was very understanding and couldn’t have been more professional. Hopefully we”ll have him back soon to actually finish the job.