Location: Duarte, CA
Review Date: February 13, 2013
Customer Review: I had a toilet that was leaking in our upstairs bathroom and into our ceiling in our kitchen. I called Western Rooter up at 9:20am, and was told that a service repairman would arrive that day between 10 and 11. Brad, the service repairman, showed up 9:55am. I love it when people show up on time or, in this case, early.
Brad was able to diagnose the problem quickly. He explained to me thoroughly the problem (bad floor and toilet installation). He fixed the problem, cleaned up after himself, and was on his way.
Excellent work. Very professional. Perhaps, it might have been a little expensive as I don’t know how much something like this would cost with other places. But the cost was worth it for a peace of mind and a job well done.