Location: Monterey Park, CA
Review Date: February 17, 2014
Customer Review: I am a first time customer after reviewing all the good reviews in Yelp and the company website and video.
The toilet was clogged on Sunday and I have spent half hour to resolve it myself but with no success. So I called to schedule the service for next day Monday morning at 9am. The operator was friendly and provided me the estimates and the two hours range (9am-11am) that the technician will arrive.
On Monday, Brad arrived earlier in the morning before 9am and within a few minutes, the issue was resolved. He was very friendly and professional. I will use Western Rooter again next time.